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How do I resolve a conflict with a coworker?

Relationships ·

Direct answerConflicts with coworkers usually stem from unclear roles and responsibilities, different work styles, and misunderstandings that were never discussed. Tension grows when it turns into gossip or silence. The first step is to propose a private, focused conversation about one concrete fact and what each of you needs.

How it shows up

A tense atmosphere, curt exchanges, a feeling of being undermined or disrespected, and an urge to avoid the person.

Most likely root causes

  1. Unclear responsibilitiesWhen it isn't clear who does what, blame and a sense of unfairness follow.
  2. Different work stylesOne is detail-oriented, the other fast; one prefers talking, the other writing.
  3. An unresolved misunderstandingA misread message or comment turns into certainty about the other person's intentions.
  4. Pressure and targetsTight deadlines and competition make everyone more reactive.

Quick self-check

If you answered yes to two or more, start with that cause.

First step today

Today, invite your coworker to a short private conversation: 'I'd like to better understand how we can work together on that project.'

30-day plan

When to seek professional help

Seek support from a psychologist, your manager, or human resources if the conflict affects your health, sleep, or performance, if there's humiliation, harassment, or threats, or if you're thinking of quitting because of it. If at any point you fear for your safety or someone else's, seek help immediately.

Frequently asked questions

Should I take the problem to my boss?
It's usually worth trying a direct conversation first. If that doesn't work or there's disrespect, involving your manager is appropriate.
Do I need to like a coworker to work well with them?
No. Respect and clear agreements are enough for a healthy working relationship.

Related concepts

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